We process your personal data in accordance with the Personal Data Act and GDPR. Here you canread how we collect , stores and uses information about you as a customer.
Personal information
By shopping at Chessies, you agree to our data protection policy and our processing of your personal data. We protect your personal privacy and do not collect more information than is necessary to process your order. We will never sell or disclose your information to third parties without a legal basis.
Chessies is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order, as well as the times you have requested newsletters or promotional offers and to be able to adapt marketing to your individual needs.
Below is a summary of how we comply with the Personal Data Act. (GDPR) stores and processes your data.
10.1 What is personal information? Personal data is all information that can be directly or indirectly attributed to a natural person.
10.2 What information do we store? To handle your order and respond to questions related to your order, we store your first and last name, address, telephone number, email address, IP address and purchase history.
Your information is stored as long as we have a legal basis to process your information, e.g. to fulfill the agreement between us or to comply with a legal obligation under e.g. the Accounting Act.
10.3 Legal basis In connection with purchases, your personal information is processed to complete the agreement with you. Marketing, promotions and similar mailings are done with your consent.
10.4 What information is shared and for what purpose? 10.4.1 Payment provider
When you make a purchase, information is shared with our payment provider. What is stored is your first name, last name, address, email address, and phone number. If you choose to pay by invoice, your social security number is also stored with the payment provider. The information is stored to complete the purchase and to protect the parties against fraud. Payment providers we use are: Paypal, Mobilepay, Visa, Mastercard, Vipps
10.4.2 Delivery company In order to deliver your orders and fulfill our agreement, we must share specific information with the delivery company. What is shared with the delivery company is your first name, last name, and address information. Your email address and/or mobile number may also be shared for notification purposes. The delivery company we work with is: Posten.
10.4.3 Newsletter If you have chosen to subscribe to our newsletter, your first name, last name and email address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes. We use it to send out newsletters.
10.5 Right of access You have the right to receive extracts of all information held about you by us. Extracts will be provided electronically in a readable format.
10.6 Right to rectification You have the right to ask us to update incorrect information or complete incomplete information.
10.7 The right to be forgotten You can request deletion of your personal information at any time. There are few exceptions to this right to be deleted, for example if it must be retained for us to fulfill a legal obligation (according to the Accounting Act).
10.8 Responsible for data protection Chessies is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
10.9 How we protect your personal information We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process, and communicate sensitive information such as personal data and passwords. We use a Swedish platform, Quickbutik, which is operated by Quickbutik AB based in Helsingborg.
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